At Youturn, projects don’t exist for the sake of delivery plans, stand-ups, or status reports.
They exist because somewhere down the line…
someone needs a better service, a faster system, or a more human experience.

And right now, we need someone who can make that happen.

You might be our person if this sounds like you:

You’ve walked into a project where:

• the roadmap looked good… but reality didn’t cooperate
• stakeholders all wanted different things (and said it differently)
• vendors nodded confidently… then missed the mark
• and somehow, you were the one who had to bring it all together

And you did.

Not by being the loudest…
but by being the one who could connect the dots, reduce the noise, and move things forward.

What you’ll actually be doing (in real terms)

You’ll take ideas that are:

• half-formed
• over-ambitious
• under-scoped
• or politically complex

…and turn them into delivery that works.

That means:

• Turning “we need a new system” into structured, executable reality
• Leading end-to-end project delivery; from planning through to implementation and transition
• Seeing around corners on risks, dependencies and unintended consequences
• Holding the line on scope, time, budget and quality; without becoming rigid
• Running governance that’s useful, not performative
• Managing vendors so they deliver outcomes, not just invoices
• Making sure go-live isn’t the finish line; adoption, value, and benefits realisation are

The tech matters. But the thinking matters more.

Yes… this is ICT and digital delivery.
But we’re not looking for someone who hides behind methodology.

We’re looking for someone who:

• understands the realities of technology delivery lifecycles, dependencies and implementation risk
• can operate across Agile, Waterfall, and “whatever this project has become”
• knows when to lean into structure and when to adapt on the fly
• understands that risk logs don’t manage risk… people do
• can translate between humans and systems without losing meaning
• brings discipline to governance, reporting, controls and delivery frameworks… without losing momentum

What strong delivery looks like here

You’ll be someone who can:

• Build trusted relationships with business leaders, technical teams, vendors and stakeholders
• Navigate competing priorities and coordinate complex workstreams
• Influence decisions and keep people aligned, even when things get messy
• Manage risks, issues and interdependencies with clarity and confidence
• Support change readiness, adoption and sustainable outcomes; not just technical delivery

Because success here isn’t just delivery.
It’s delivery that actually works in the real world.

Here’s the part most ads won’t say:

Some of our work is messy.
Not broken… just real.

• Priorities shift
• Context matters
• People care deeply about outcomes

So, if you need everything perfectly defined before you start, this probably won’t feel comfortable.

But if you’re someone who can bring clarity, calm and forward momentum into complexity;
you’ll do some of your best work here.

Why Youturn?

Because this isn’t tech for optimisation’s sake.

This is:

• systems that help frontline teams do their jobs better
• processes that remove friction where it matters most
• projects that ultimately improve people’s lives

You’ll see the connection between what you deliver… and who it impacts.
Not abstractly. Directly.

At Youturn, our work is grounded in values and driven by impact.
We honour every story, stay curious and adaptable, and act with integrity in everything we do.

You’ll be joining an organisation that is:

• Purpose-led – making a tangible difference in people’s lives
• Values-driven – integrity, inclusion, respect, learning and stewardship guide every decision
• Growing and evolving – with a focus on sustainable impact and strong governance foundations

What we offer (beyond the work itself)

• Competitive remuneration aligned to your experience and impact
• 12% superannuation + salary packaging up to $15,900
• Additional $2,650 meal & entertainment packaging
• Access to further salary packaging benefits (where eligible)
• 5 days paid wellness leave each year (pro-rata)
• 12 weeks paid parental leave after 12 months
• Annual leave loading